tesst
On 13/11/2013 06:57, Neha Khandelwal wrote:
**
Hi Rüdiger,
Thanks For this link. It really helped me to undestand the process.
I am still not clear on one point-
1. create new entry in SYS: Status Reason Menu Items Form, using the
same information given in the Status_Reason_Hidden
My question is, how I will be able to access form SYS:Status Reason
Menu Items through ITSM URL application (BMC ITSM 7.6). I do not find
any direct link to open this form through application.
Is this approach I should follow to open this form in new mode.
1. Edit Entry Point property of this form, to make it accissible
through Application List of Home Page.
Thanks in advance.
Regards
Neha Khandelwal
On Tue, Nov 12, 2013 at 7:41 PM, Rüdiger Tams <[email protected]>
wrote:
**
Hi Neha,
there is a description available how to do this:
see https://communities.bmc.com/message/89046#89046 [2]
I think it is still valid. :)
HTH
Regards
Rüdiger
VON: Neha Khandelwal <[email protected]>
AN: [email protected]
GESENDET: 6:55 Dienstag, 12.November 2013
BETREFF: Adding new value in Status Reason field
Hi List,
Can anyone please assist me with process of adding new values in
Sattus Reason field.
Through Custom Configuration tab alo, Ia m not able to find link to
access form, from which I can add more values into Status Reason
field.
Thanks in advance.
Regards
Neha Khandelwal
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