Hi Neha, there is a description available how to do this: see https://communities.bmc.com/message/89046#89046 I think it is still valid. :)
HTH Regards Rüdiger Von: Neha Khandelwal <[email protected]> >An: [email protected] >Gesendet: 6:55 Dienstag, 12.November 2013 >Betreff: Adding new value in Status Reason field > > >Hi List, > >Can anyone please assist me with process of adding new values in Sattus Reason >field. >Through Custom Configuration tab alo, Ia m not able to find link to access >form, from which I can add more values into Status Reason field. > >Thanks in advance. > >Regards >Neha Khandelwal > >_______________________________________________________________________________ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >"Where the Answers Are, and have been for 20 years" > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

