Did you put in a userid and password Inside it with port selecting the two middle check boxes? And then test it. I am thinking it needs an embedded...
Sent from my iPhone > On Nov 6, 2013, at 17:23, Susan Palmer <[email protected]> wrote: > > ** > We have been struggling with this for two weeks now, working with support on > almost a daily basis. > > We are to a final stage, but stuck there. > > Created a new test crystal report so it wasn't one that pre-existed in our > system. > We do have a pre-existing crystal report server that runs 200 scheduled > reports daily. > We have production mid-tiers for Remedy user. > > We installed mid-tier on the crystal report server to get the crystal viewer > files on the same server as crystal reports server. This midtier is not > utilized for Remedy users. > > We have done configurations over and over and over with support including > several regedit entry changes. Most of them may be correct. > > When we click on the active link button on the remedy mid-tier form, it > appears to run now but it comes up to an ODBC login. We see the following: > > Database Logon > AR System ODBC Data Source - ODBC (RDO) > Server Description AR System ODBC Data Source > Database Type ODBC (RDO) > User ID > Password > > What is odd, is that as I was revisiting the document for v8.0 and following > everything again step by step, it indicated we should only be using a system > DSN so I changed the report to that driver. Yesterday we created that ODBC > driver on the crystal report server (which I believe is AR System ODBC Driver > not the one shown in the error) but also left the original that is being used > by our other reports. > > This must be something very elementary that we are missing. Does anyone > recognize this issue? > > Are we the only one in the world having a mid-tier/crystal integration issue > (besides the one other arlister that contacted me)? > > Please help !!! > > Thanks, > Susan > > Susan Palmer > ShopperTrak > 233 S Wacker 41st Floor > Chicago, IL 60606 > 312-529-5325 > [email protected] > > ARS v8.1 custom shop > Oracle 11g > Linux > > System 11 years old, started at v5, upgraded to 5.x, 7.1, 7.5 and now 8.1 > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
