2 things I can think of that might help You could set the importance of the email to High
Using a template you could make it an HTML email straight from Remedy as well. Fred From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Young, Ronald P. Sent: Tuesday, November 05, 2013 10:25 AM To: [email protected] Subject: Re: Font change in notification ** Thanks...it would be plain text straight from remedy...not html. Oh well! Thanks, Ron Young "Do not count the days; make your days count." (Muhammad Ali) From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of LJ LongWing Sent: Tuesday, November 05, 2013 10:10 AM To: [email protected]<mailto:[email protected]> Subject: Re: Font change in notification ** Ron, It depends on if they are reading it in plain text or not. If Plain Text, no....if you send the notification out in HTML, you can do any sort of work you would like regarding font, bold, color, etc. On Tue, Nov 5, 2013 at 9:04 AM, Ron Young <[email protected]<mailto:[email protected]>> wrote: Just wondering...running 7.6 user/Developer 8.1...is there a way when setting up a filter for notification to change the font? I have a filter that looks for priority 1 tickets and then will send an email notification to a certain department. It seems like they over look part of the email and I would like to make it bold and change the color if possible. Shoot if I could make it flash I would. :) Thanks, Ron Young "Do not count the days; make your days count." (Muhammad Ali) _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
