Exactly..

 

A good visual way for users to be warned, instead of error or warning
mechanism would be to identify which fields you want to product, and have a
small icon near those fields called 'Data Police' or something like that
where the user knows that information in that field may get peer or
management reviews. And you would at least get them to enter something that
makes half sense in those fields (which is still valuable) rather than no
sense at all..

 

Joe

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Rick Cook
Sent: Monday, October 07, 2013 1:39 PM
To: [email protected]
Subject: Re: Trying to validate work log not to allow Blanks

 

** 

Kinda what I usually say about these requests, too.  You're trying to apply
a software solution to a human problem.  Have management address the human
problem, and you won't need the software to fix it.  And to paraphrase Joe,
it's an exercise in futility to make something foolproof, because they
simply keep making better fools, and the cycle continues ad nauseum.

Rick

 

On Mon, Oct 7, 2013 at 10:31 AM, Joe D'Souza <[email protected]> wrote:

** 

Just my 2 cents..

 

Requirements like these ultimately converge down to a training issue where
you explain to the users how important it is to have good data in that
field. You might disallow spaces or multiple spaces or carriage returns -
what are you going to do about users that do something like type a random
string in that field?

 

By doing the workflow you requested help on where Fred's idea is a great way
to implement it, you are stopping the users from doing just 2 out of at
least 10 other possible invalid type of entries and it is almost impossible
to stop a user from doing any of that.

 

Something as simple as your work log gets a periodic review from management,
could probably add a better layer of protection against what goes in that
field.

 

Joe

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Grooms, Frederick W
Sent: Monday, October 07, 2013 1:18 PM
To: [email protected]
Subject: Re: Trying to validate work log not to allow Blanks

 

Try using 2 ActiveLink/Filters

 

First

            Set Worklog = LTRIM(RTRIM($Worklog$))

 

Second

            Run-If:   (NOT ( 'Worklog' LIKE "___%" ) )  OR ( 'Worklog' =
$NULL$ )

            Error

 

 

This way if the worklog entry is not at least 4 characters the user will get
an error

 

Fred

 

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of sriram pm
Sent: Monday, October 07, 2013 8:25 AM
To: [email protected]
Subject: Trying to validate work log not to allow Blanks

 

** 

Hi List,

We are trying to update the work log when the ticket status is In Progress.

We are able to achieve this with a Display Only Form but it allows space and
enter which it should not.
$Worklog$ != $NULL$ AND $Worklog$ != " "AND $Worklog$ != "
"

Kindly let us know whether there is any work around for this issue.

Thank you,
Sriram

 

 

 

 

_ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist:
"Where the Answers Are" and have been for 20 years_

 

_ARSlist: "Where the Answers Are" and have been for 20 years_ 


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