Just my 2 cents..

 

Requirements like these ultimately converge down to a training issue where
you explain to the users how important it is to have good data in that
field. You might disallow spaces or multiple spaces or carriage returns -
what are you going to do about users that do something like type a random
string in that field?

 

By doing the workflow you requested help on where Fred's idea is a great way
to implement it, you are stopping the users from doing just 2 out of at
least 10 other possible invalid type of entries and it is almost impossible
to stop a user from doing any of that.

 

Something as simple as your work log gets a periodic review from management,
could probably add a better layer of protection against what goes in that
field.

 

Joe

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Grooms, Frederick W
Sent: Monday, October 07, 2013 1:18 PM
To: [email protected]
Subject: Re: Trying to validate work log not to allow Blanks

 

Try using 2 ActiveLink/Filters

 

First

            Set Worklog = LTRIM(RTRIM($Worklog$))

 

Second

            Run-If:   (NOT ( 'Worklog' LIKE "___%" ) )  OR ( 'Worklog' =
$NULL$ )

            Error

 

 

This way if the worklog entry is not at least 4 characters the user will get
an error

 

Fred

 

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of sriram pm
Sent: Monday, October 07, 2013 8:25 AM
To: [email protected]
Subject: Trying to validate work log not to allow Blanks

 

** 

Hi List,

We are trying to update the work log when the ticket status is In Progress.

We are able to achieve this with a Display Only Form but it allows space and
enter which it should not.
$Worklog$ != $NULL$ AND $Worklog$ != " "AND $Worklog$ != "
"

Kindly let us know whether there is any work around for this issue.

Thank you,
Sriram

 

 

 

 

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