Hello ARSListers!
When I turn on the escalation log files in the Administration Console (I tested it in the file and form format). The only thing that gets logged are that I turned it on or turned it off. I tested my filter log and I get all the information I need, but the escalation log doesn't log anything. Isn't that weird? Is there anywhere I need to check to see why this is not logging my escalation actions? ARS 7.6.04 SP2 Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 [email protected] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
