Good morning, I'm looking for a no-cost (other than labor) solution to display Flashboards content on SharePoint. Basically, I built a Display Only form that has two flashboards on it, yet it still takes over 40 seconds to load. I've disabled Flash on them to see if that helps and it doesn't speed things up. I assume it's because of all the overhead of using the normal Mid Tier, logging in, etc. so I'd like to try out FBImageServlet. I'm running into several issues with it though, so I wanted to run this past you all to see if you've experienced these issues and this is normal, or if I am just using it wrong. I've experienced the same behavior on 7.6.4 and 8.1.
Basically, I try to load a URL like: http://midtierserver/arsys/servlet/FBImageServlet?server=arserver&flashboard=+ETE:Incident:Aging&username=testfb&pwd=testfb&width=100&height=100&display3d=0 When I do this, if I am not logged in to Remedy, it tells me: ARERR [9201] Session is invalid or has timed out. Please reload page to log in again. Which is weird, since I'm passing the username and pwd variables in the URL. So I log in to Remedy and try the URL again and get this error: So I open a new browser tab, login to Remedy, and I get this error: ARERR [3600] Internal error. I assumed it was due to the special characters in the name of my flashboard, so I convert those to HTML values so it will look like this: http://midtierserver/arsys/servlet/FBImageServlet?server=arserver&flashboard=+ETE:Incident:Aging&username=testfb&pwd=testfb&width=100&height=100&display3d=1 After doing that, I get this error: ARERR [3607] The following parameter(s) needed to display the chart are missing: width height . You may need to relogin to view the chart. Obviously, those values are passed there although BMCs documentation gives no information on what you should set those variables to, but I assume 100 is a valid number. I can restart Tomcat, ARS, whatever, and I still get that error. I can find no way to actually make it work. Any suggestions of what might work would be appreciated. Thanks, Shawn Pierson Remedy Developer | Energy Transfer Private and confidential as detailed here: http://www.energytransfer.com/mail_disclaimer.aspx . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
