Hi,
The numbers depend a lot of your users and your application.
You should try to figure out if calls are getting queued up before processed
in to a greater extent. An old rule of thumb from BMC says that if 10% are
queued, add more threads.
Then you will of course have resource limitations on your system in regards to
CPU:s and Memory.
One other very important thing is the location and capacity of your database.
If the time spent by your system is mostly done in an eternal database, as
opposed to internal filter processing not accessing the database, a single
processor-core can handle a lot of AR-threads. The question is if your
database will benefit from more parallel requests.
ADV: I use RRR|Log and API/SQL/ESCL/FLTR logs to figure out the number of
threads at client sites.
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12):
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
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Find these products, and many free tools and utilities, at http://rrr.se.
> In older versions like you use. Ideal calculation is something like this:
>
> Fast Thread: ie. 390620 Min (No. of CPU on the OS X 3) Max ((No. of CPU
> on the OS X 5)
> List Thread: ie. . 390635 Min (No. of CPU on the OS X 3) Max ((No. of
> CPU on the OS X 5)
>
>
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Villamar, Mark Johnson
> Sent: Thursday, August 22, 2013 1:40 PM
> To: [email protected]
> Subject: Min and Max numbers of Fast and List threads
>
> **
> Hello guys,
>
> We're currently in version 7.01 and our ARSystem is utilizing approximately 15
> threads. We want to set the min and max to 20 to keep some threads for buffer.
> Any comments on this if this is an ideal numbers?
>
> Thanks and Regards,
> Mark Johnson S. Villamar
> IT - Application Center of Excellence (ACE)
> Remedy Support Team
> Office: (214) 567-1020
> Email: [email protected]<mailto:[email protected]>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
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