Hi Saurabh,

can you clarify, the task being created is a process task itself, or you are 
using a process designer action to create the task?

Thanks,

Chris

> Date: Thu, 8 Aug 2013 01:24:13 -0700
> From: [email protected]
> Subject: Error 506602: Creating a task for an incident using Process Designer
> To: [email protected]
> 
> Hi All,
> 
> I have to create a task using a task template via Process Designer for an
> incident. I have created a process which based on a field on HPD:Help Desk
> should create a task for an incident. But when I am trying to change the
> status of the task from Staged to Work in Progress or Closed, i get the
> error "This task (or group) must be activated (from the parent) before it
> can be changed to the status: Closed Success. Please ensure the parent
> record has been submitted and retry the operation. (ARERR 506602) " because
> of the filter "ABYS:TMS:TAS:PreventStatusTransition_Inactive" which gets
> triggered because "Abydos Task Type ID" field is null; I am not able to
> understand meaning of this field.
> 
> Kindly provide any solution to this problem.
> 
> Regards,
> Saurabh 
> 
> 
> 
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