Hi All, I have to create a task using a task template via Process Designer for an incident. I have created a process which based on a field on HPD:Help Desk should create a task for an incident. But when I am trying to change the status of the task from Staged to Work in Progress or Closed, i get the error "This task (or group) must be activated (from the parent) before it can be changed to the status: Closed Success. Please ensure the parent record has been submitted and retry the operation. (ARERR 506602) " because of the filter "ABYS:TMS:TAS:PreventStatusTransition_Inactive" which gets triggered because "Abydos Task Type ID" field is null; I am not able to understand meaning of this field.
Kindly provide any solution to this problem. Regards, Saurabh -- View this message in context: http://ars-action-request-system.1.n7.nabble.com/Error-506602-Creating-a-task-for-an-incident-using-Process-Designer-tp111219.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
