Kathy, there is a bug in the workflow that sends them to BMC_Person, especially if you are creating them through an import process or and interface. The way I fix them is save the CTM:People record for the person in question with a status of Offline, save, then back to Enable, save. This causes the record to get sent to BMC_Person. If it does not work, check your Reconcilation job for BMC.Sandbox and see if that is running. To do this in bulk, you would have to modify all in chunks or create an escalation to set them to Offline, then another to Enable. There are many ways to skin a cat. As far as the underlying bug is concerned, there's probably a hot fix somewhere for it.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Kathy Morris Sent: Wednesday, August 07, 2013 2:10 PM To: [email protected] Subject: BMC_Person ** Hi, How do I get users from CTM:People into the BMC_Person class? We have over 40,000 users in CTM:People, however they are not in BMC_Person. We need to have the 40,000 in BMC_Person. _ARSlist: "Where the Answers Are" and have been for 20 years_ Information contained in this email is subject to the disclaimer found by clicking on the following link: http://www.lyondellbasell.com/Footer/Disclaimer/ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
