I thought I would share this here since the topic of "is BMC listening to customers?", "do they do any kind of usability testing?", "I would love to have input on the ITSM UI" comes up on occasion.
https://communities.bmc.com/community/bmcdn/bmc_it_service_support/blog/2013/04/25/looking-for-service-desk-personnel-for-remedy-itsm-usability-testing Jason _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
