Hi All, I want to display a new column in the Incident Console
Added the field to the Incident (HPD:Help Desk) and then added some data. Added the field to the HPD:CFG_IncidentWatchList join form, then searched on the join form to verify the data is on the form. Added the field column to the z2TH Incidents table, and then refreshed the mid-tier. When I open the Incident Console the new column is there but no data is displayed. However if I select "Show Watch List, the data does appear. What am I missing? Is there another join form I need to update? ITSM 7.6.04 SP3 Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company [email protected]<mailto:[email protected]> Office: 315-453-2912 x5335 Mobile: 315-882.5360 [cid:[email protected]] ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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