Hi! I have an issue with multiple attachments not being visible in the Work Info tab of an incident ticket which is auto generated from the email engine in ITSM 7.6
I created a test ticket with 2 attachments (.xls files); however when I checked the Incident ticket which got generated, I could see only 1 attachment instead of 2. The "RBE transaction" form also shows just 1 attachment instead of 2. Any ideas? _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
