ITSM 764 sp2 Has anyone come up with logic on forcing a Work Detail entry every time an incident record is updated?
This was a requirement in our old 63 system and was easy since it was just a Diary field but not so much with individual work info records. Any advice is appreciated. Thank you Frank C _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
