We are on 7.5 migrating to 7.6.04 next weekend - God willing J
I would recommended - Move customization, import clean foundation data, leave old record data - start with new record data. If old record data is a must have, then there are limitations with DDM - I don't recommended it, primarily it does not recognize deletes, and ITSM uses delete operations for many functions that will not be picked up. Global search / FTS is a complete waste of time and a big headache - it is over sold as a feature, in my view it is only beneficial for searching RKM data where it actually uses a boost relevancy. Regards, Andrew C. Goodall Software Engineer Development Services [email protected] jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.com From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Brian Pancia Sent: Wednesday, September 12, 2012 10:23 AM To: [email protected] Subject: Upgrade from 7.1 to 7.6.04 ** We are in the process of upgrade 7.1 to 7.604 with all the ITSM apps and some minor customizations. There are a few paths we are trying: - move customizations over and migrate data over to new system - use the Delta Data Migration Tool and a staging server as outlined in the BMC whitepaper - move customizations over and use RRRChive to migrate data over Has anyone else attempted this upgrade? What path did you chose? Are there any lessons learned or recommendations? Thanks, Brian _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ <font face="monospace"size="-3"><br>The information transmitted is intended only for the person or entity to which it is addressed and <br>may contain confidential and/or privileged material. If the reader of this message is not the intended<br>recipient, you are hereby notified that your access is unauthorized, and any review, dissemination,<br>distribution or copying of this message including any attachments is strictly prohibited. If you are not<br>the intended recipient, please contact the sender and delete the material from any computer.<br> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
