Oh, to reliably remember the advice “brain in gear before mouse in motion”! And I think it’s healthy when we can laugh at these things, more so when it’s our own mistakes and snafus we can laugh at. It is good to be committed to excellence, but better to know when to turn that off and just be human. No doubt each of us could tell a story about some dumb thing we overlooked somewhere that had a funny unintended consequence…
Natalie Stroud SAIC @ Sandia National Laboratories ARS-ITSM Tester Albuquerque, NM USA [email protected]<mailto:[email protected]> ITSM 7.6.04 SP2 – Windows 2008 – SQL Server 2008 From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe Martin D'Souza Sent: Tuesday, September 11, 2012 1:43 PM To: [email protected] Subject: OT: [EXTERNAL] Re: Remedy Developer Opening! - Washington, DC ** If you really want a good laugh on very generic sort of introductions that recruiters tend to send about jobs, here is one I got this morning.. For the protection of privacy of whoever posted it to me I will not copy the entire email, but just the significant funny first paragraph that appears to be a copy paste operation from an email template... The first paragraph read as... “We are looking for (Job Title) to support world’s leader in providing IT consulting and software services to the finest global organizations client. This is a (Duration) Months Extendable Contract Position based in (Location). If you’re comfortable and interested request you to send me your resume in word format, Availability, rate, Current Location, Best contact number and time reach in one mail.“ The first paragraph was actually in print like that and I copied and pasted it! And then came the actual job description stating where and how long... Human error I’m sure, but it just sounded too damn funny not to share though its not a Friday yet!! I just read that email a minute ago... I’m sure some of you might have got the same email in the very same format :-) Just as a disclaimer, I’m not attempting to offend the individual that originated that email.. clearly it must have been a human error, I thought it was funny.. Joe From: Stroud, Natalie K<mailto:[email protected]> Sent: Tuesday, September 11, 2012 11:35 AM Newsgroups: public.remedy.arsystem.general To: [email protected]<mailto:[email protected]> Subject: Re: [EXTERNAL] Re: Remedy Developer Opening! - Washington, DC ** Unlike most developers (which I am not, BTW - I’m a tester), I have a degree in English. Words *matter* to me, and I think there is value in drawing attention to whether someone intended the words they put forth or not. If people are going to say something they don’t really mean, then they ought to be aware that unexpected consequences can occur. I happen to be a word nerd, so around me, those “unexpected consequences” often involve me running a little amok with the comic potential I see in whatever nonsensical thing a person said. That’s mild as unexpected consequences go, and if the stars align properly, it even makes that person think twice the next time around. Besides, how many of you developers have ever had a client give you a requirement, which you then implemented, only later to discover that what they said wasn’t what they really meant? Or else you find out that what you heard was totally different than what they said and you gave them something they didn’t need? That points to the need that developers have to understand and communicate effectively about requirements. I say as it is for developers, so it is for recruiters. Our recruiter here might have some people – particularly qualified candidates for whom English is a secondary language and who don’t find it so easy to make the leap that LJ so effortlessly made about what was really meant here - decide not to step up for this position because they know they don’t have 5+years of experience with ITSM 7.6.x, thus giving the recruiter exactly what he asked for – nothing – because what was asked for doesn’t exist. If our recruiter decides he wants to run that risk anyway, well, that’s his right and the consequences are on him – he’s now been warned! Natalie Stroud SAIC @ Sandia National Laboratories ARS-ITSM Tester Albuquerque, NM USA [email protected]<mailto:[email protected]> ITSM 7.6.04 SP2 – Windows 2008 – SQL Server 2008 From: Action Request System discussion list(ARSList) [mailto:[email protected]]<mailto:[mailto:[email protected]]> On Behalf Of Tauf Chowdhury Sent: Tuesday, September 11, 2012 7:15 AM To: [email protected]<mailto:[email protected]> Subject: Re: [EXTERNAL] Re: Remedy Developer Opening! - Washington, DC ** Actually, I don't mind a little lighthearted comedy on the list throughout the day. We all seem to work hard and if an uneducated recruiter who took the time to sign up for the list posts something like that, then a little humor aimed at them isn't so bad. Also, I've written job descriptions and worked with recruiters. The professionals that I've worked with do their due diligence to work with the client and/or hiring manager to make sure they get the job description and requirements correct. This is so that candidates don't think they are interviewing with an agency who isn't in tune with an industry they are recruiting for or that the company needing the services doesn't care enough to get a proper job description out there. So yes, while we do call out these people in jest, there is a bit of seriousness to this sort of gaff as well. The recruiters and the company they work for should be taking this seriously. ....and I'm done! On Tue, Sep 11, 2012 at 8:37 AM, Longwing, LJ CTR MDA/IC <[email protected]<mailto:[email protected]>> wrote: Come on guys, every single time someone posts to the list they say something like 5 years experience with 7.6.04 While, if you read it at face value isn't possible, but we all know what they mean is that they want someone with 5+ years experience with Remedy, and related experience with the latest version (7.6.04)....why do we as a list find it necessary to re-hash this, what seems like every time? We all know what is meant, and we can't educate EVERY single hiring manager and head hunter out there... -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Stroud, Natalie K Sent: Monday, September 10, 2012 5:22 PM To: [email protected]<mailto:[email protected]> Subject: Re: [EXTERNAL] Re: Remedy Developer Opening! - Washington, DC ** Gee, they must want only people who worked for BMC on 7.6 prior to it being released and who have worked on only 7.6 implementations since that time <chuckle>. Which means there might be oh, maybe 1 person on the entire planet who fits that criteria. Though I have to confess to being skeptical about whether even that would result in the requested 5+ years of 7.6 experience, software development cycles being what they are these days. I think this is definitely a case of a...shall we say - confusing - requirement. I find myself wanting to be very tongue-in-cheek with my next comment, but for the sake our Listers who don't speak English as their primary language, I shall refrain. Doug Mueller's recent reminder about list etiquette is ringing in my ears. Cheers, Natalie Stroud SAIC @ Sandia National Laboratories ARS-ITSM Tester Albuquerque, NM USA [email protected]<mailto:[email protected]> <mailto:[email protected]<mailto:[email protected]>> ITSM 7.6.04 SP2 - Windows 2008 - SQL Server 2008 From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Rick Cook Sent: Monday, September 10, 2012 2:15 PM To: [email protected]<mailto:[email protected]> Subject: [EXTERNAL] Re: Remedy Developer Opening! - Washington, DC ** Yeah, but anyone with 5+ years of experience in a version that has only been released for about half that time should be just fine! Rick On Sep 10, 2012 3:47 PM, "Tauf Chowdhury" <[email protected]<mailto:[email protected]>> wrote: ** Man.. 7.6.03? Gluttons for punishment. Sent from my iPhone On Sep 10, 2012, at 3:45 PM, "Brandon D. Nelson" <[email protected]<mailto:[email protected]>> wrote: ** All, Apex Systems, the nation's 3rd largest IT Staffing Firm, has an opportunity for a Senior Remedy Developer / Consultant for a 6+ month engagement located in Washington, DC (within walking distance from the Navy Yard Metro Station on the Green Line). Our client, a mid-sized government integrator, is in the beginning stages of implementing the following modules on Remedy 7.6.3: Service Desk/Incident and Problem Management, Change/Release Management, Service Request Management, and Configuration Management Database Management). **All candidates must be able to obtain and maintain a Public Trust Clearance** If interested in any Remedy Developer opportunities in the DC or Northern Virginia areas, please send a Word resume to Brandon Nelson, Technical Recruiter, at [email protected]<mailto:[email protected]>. Full Sr. Remedy Developer Job Description We are currently seeking a Senior Remedy System Developer to complement our IT Shared Service Management development team to support project activities. Candidate must be able to analyze, design and code enhancements from business defined requirements. Also, be able to collaborate with internal and external resources, team player and must be able to effectively communicate to technical and non-technical business groups. The selected Senior Remedy Developer will work with the implementation of the Remedy Service Level Management module based upon industry leading practices; configuration; and integration with other customized Remedy modules to include Incident, Problem, and Change. High Level Task Description Job Requirements for Sr. Remedy Developer: * 5+ years' experience with Remedy ITSM v7.6.x * 5+ years' experience in Database Management -SQL. Proficient in BMC ITSM Suite of Applications - Service Desk/Incident & Problem Management, Change & Release Management 7.6.3, Service Request Management, and Configuration Management Database Management (CMDB) * Expert product and technical knowledge of BMC Remedy IT Service Management Suite * Experience with Remedy Notification System, and Aeroprise Mobility * Experience with BMC ITBM, Atrium, and Asset Management Plusses for Sr. Remedy Developer: * Proficient in Java and UNIX * Proficient in SQL for Databases * Experienced in Java, AIX, and Linux OS environment * Great communication skills, Team collaboration and player; Team lead or group lead * ITIL v3 or v2 Foundations certification Education and Experience: A BA or BS degree in Information Technology, Software Engineering, Computer Science, related discipline is required. Brandon Nelson - Baltimore Technical Recruiter APEX Systems, Inc. 8820 Columbia 100 Parkway Suite 402 Columbia, MD 21045 Phone: (443) 539-3320<tel:%28443%29%20539-3320> <tel:%28443%29%20539-3320> Fax: (410) 321-9805<tel:%28410%29%20321-9805> <tel:%28410%29%20321-9805> [email protected]<mailto:[email protected]> www.apexsystemsinc.com<http://www.apexsystemsinc.com> <http://www.apexsystemsinc.com/> _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
