It would not slow the email engine, however, the logic in the arsystem could be impacted.
We only save 30 days back and saw a little performance bounce. Enjoy the weekend Howard Sent from my iPhone 4 On Sep 8, 2012, at 11:15 AM, Teresa Fannin <[email protected]> wrote: > ** > I was wondering if keeping every email that has ever been sent on a system > that is 4 years old with thousands of emails every day would decrease email > performance? > Teresa > In a message dated 9/7/2012 07:22:29 P.M. Central Daylight Time, > [email protected] writes: > I have seen this on many versions. Enable email logging and look for a couple > of items. > 1. Does the mail box your picking up from have a large number of emails to be > picked up? > 2. Is the engine hanging on a type of email, maybe with large attachments? > 3. How much memory do you have on the server, how much is allocated for the > java process that the engine is using? > 4. Before you kill the engine, are you looking at the memory that it's using? > > > In the past I have seen three main reasons for the hanging of the engine: > > Memory, bad email message (that could not be processed, like an encrypted > message), to many messages to be picked up (if you are using inbound emails).. > > > Remember logging will help. > > Good luck and take care of you kidneys, > > Howard > > Sent from one of Howard's iPads > > On Sep 7, 2012, at 5:25 PM, Randeep Atwal <[email protected]> wrote: > > > Running a query (monitoring tools usually have a db row count monitor) > > of the oldest unsent message greater than x minutes ago is a way to > > understand if it's hung and automate a restart. > > > > Sent from my BlackBerry device on the Rogers Wireless Network > > > > -----Original Message----- > > From: "Boyd, Rebecca" <[email protected]> > > Sender: "Action Request System discussion list(ARSList)" > > <[email protected]> > > Date: Fri, 7 Sep 2012 16:48:37 > > To: <[email protected]> > > Reply-To: [email protected] > > Subject: Re: Email Engine Hanging > > > > We run a PowerShell script which looks for "error" in the stderr.out log. > > > > > > On Fri, Sep 7, 2012 at 2:23 PM, Karthik <[email protected]> wrote: > >> ** > >> > >> Did you check if performance of remedy was good when the email engine was > >> hung? Sometimes when the performance is not stable it tends to hang. Also, > >> are there any errors in the stderr.out log file? > >> > >> Regards, > >> Karthik > >> > >> On Sep 7, 2012 11:16 PM, "Leonard Johnson" <[email protected]> > >> wrote: > >>> > >>> hey all, > >>> > >>> Every now and then our email engine hangs (hasnt everyone's?). Starting > >>> and stopping this will get emails going again but I am wondering if anyone > >>> has used ProactiveNet or other monitoring to catch this when it happens. > >>> Since the email Engine service is still showing as running, I can't really > >>> use that for monitoring. Any idea of what log or method I can use to > >>> proactively catch this prior to customers calling to say they arent > >>> getting > >>> their notifications? > >>> > >>> I haven't dug very deep on this yet but this is always the place I find > >>> the right answers and putting it out to you all first. > >>> > >>> Thanks for any input. > >>> > >>> LJ > >>> > >>> > >>> _______________________________________________________________________________ > >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > >>> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > >> > >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > > > > > > -- > > Rebecca Boyd > > Application Administrator > > Wake Forest University > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

