Thanks all! Was hoping to avoid this, but guess not.

@Thad...Yes, we allow unqualified searchs; however, SyncUI is still not working 
and BMC Support is less than no help.
Saw on BMC Communities an issue on this from first of the year with our same 
server configuration. Given our experience so far, they still haven't fixed it!




>________________________________
> From: Thad Esser <[email protected]>
>To: [email protected] 
>Sent: Friday, August 10, 2012 12:33 PM
>Subject: Re: Need to add menus to some fields on AST forms
> 
>
>** 
>Julie,
> 
>You can use the class manager to add a $\NULL$ menu to the fields, and then 
>use workflow to attach the correct menu.  I've done that with the Floor and 
>Room fields.  (we are on ARS 7.1 / CMDB 2.1.  I assume that hasn't changed for 
>7.6.04)
> 
>As far as getting SynchUI to work, it doesn't work if you have disallowed 
>unqualified searches (again... for our version at least).  Enable unqualified 
>searches and see if that helps.
> 
>Thad
>
> 
>On Thu, Aug 9, 2012 at 3:59 PM, Julie Sellers <[email protected]> wrote:
>
>** 
>>Hi Folks...could use your help!
>>I need a Char field w/menu attached by workflow on AST:ComputerSystem. (well 
>>actually 4 fields)
>>The customer is upgrading from v71 to v7604 sp2. 
>>In v71, they just added menus to existing fields like'Environment 
>>Specification'
>>I wanted to attach the menus with Change Field actions in an Active Link; 
>>however, 
>>theyare not working. (I presume this is because no menu is attached already.) 
>>So...
>>
>>
>>Is there any way to avoid modifying the attribute in Class Manager to do this?
>>If not,I'll just create new attributes; however,we are having a *DEVIL* of a 
>>time 
>>with SyncUI not working. Have had an open tkt on this w/BMC for the last 
>>several weeks! :(
>>Suggestions? Thx, js_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers 
>>Are"_
>_attend WWRUG12 www.wwrug.com  ARSlist: "Where the Answers Are"_ 
>
>

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