Mahesh is right.. I didn’t notice you said mid-tier.. I assumed it was your ARS in general..
If you install the mid-tier you will not even be prompted about the database.. You can just over install on the existing or even wipe the existing out and then clean install.. All you will hurt is the user access to it during the process which anyways must be broken as a result of the failure.. What error did you get anyways during the install? Joe From: Mahesh Chandra Sent: Monday, May 28, 2012 6:06 PM Newsgroups: public.remedy.arsystem.general To: [email protected] Subject: Re: BMC Remedy Mid Tier 7.5.00 patch 008 ** If it is just the mid-tier , I don't think we need a database restore. Just re-run the intended patch installer. Thanks Mahesh Sent from my iPhone On May 28, 2012, at 4:36 PM, Joe Martin D'Souza <[email protected]> wrote: ** What kind of failure did you experience? To rollback you would require to restore your database pre-upgrade (hopefully you have that) and reinstall the previous version to replace any binaries that may have been replaced by the newer ones.. When faced with the option Overwrite, Upgrade ... choose Upgrade.. Share should work too.. Joe From: CELIS, JENNIFER (JENNIFER)** CTR ** Sent: Monday, May 28, 2012 4:10 PM Newsgroups: public.remedy.arsystem.general To: [email protected] Subject: BMC Remedy Mid Tier 7.5.00 patch 008 ** Hi All, Someone has installed The 7.5 Patch8 midtier?? Which is the rollback if the installation fail? Saludos, JENNIFER CELIS FERNANDEZ ALCATEL-LUCENT TECHNICAL SUPPORT ENGINEER Cra 16 # 100 - 20, Bogotá, D.C. Colombia T: +57 1 6342500 ext 2950 1163 M: +57 320 3963841 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
