Are they noticing the slowness because they are now using the web
instead of the user tool? If that is the case, that is something they
will need to get used to as web responses can be a bit more costly
than the WUT. If not, maybe take a look at the menus to see if any
indexes are different or missing in the new version. Perhaps there
were some fields that were indexed in your old implementation that
were not OOB.

Sent from my iPhone

On Apr 16, 2012, at 9:21 AM, Support <[email protected]> wrote:

> Hello List,
>
> In our migration from 7.0.1 to 7.6.4, we have an issue with the speed at
> which menu's open (on the web) in 7.6.4.  Indeed, the menu's open really
> slowly, and the Call Center people complain that it adds significant
> time to call registration.
>
> Anybody met this problem already?
> Found a solution?
>
> Thanks.
>
> Kaïs
>
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