I have used 5:1 in the past and it has worked real well.
On Dec 27, 2011 10:47 AM, "Hocks, Mike (DOT)" <[email protected]>
wrote:

> Thanks a lot David, I appreciate the response!
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) [mailto:
> [email protected]] On Behalf Of Shellman, David
> Sent: Tuesday, December 27, 2011 10:35 AM
> To: [email protected]
> Subject: Re: License Question
>
> Mike,
>
> There really isn't a magic formula.  There are a number of dependences
> that interrelate.  Where are the folks located?  That is are they in a
> different time zone from most of your users?  Will they be working
> different shifts than most of your users?  What is the job function
> (occasional use vs help desk)?
>
> An example is if your main users are in the US and the staff being added
> is in China you can use floating.  Even if they are helpdesk staff.  If you
> have existing floating licenses you may not even need to add licenses as
> floating may be available.
>
> Misi has some nice tools to help with license allocation based on historic
> usage.
>
> If you haven't turned on Server Statistics, you should.  The data will
> help you understand license utilization through out the day.
> Dave
> -------------------------
> [email protected]
> (Wireless)
>
> ----- Original Message -----
> From: Mike Hocks [mailto:[email protected]]
> Sent: Tuesday, December 27, 2011 11:21 AM
> To: [email protected] <[email protected]>
> Subject: License Question
>
> Does anyone have a good formula on how to estimate the procurement of
> remedy licenses, fixed vs. float?  We are looking to add 200 IT staff to
> the Incident module in Remedy 7.6.04
>
>
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