As far as floating goes.  I've seen estimates of 3 users to 1 license and
5:1.

Fixed is a different matter.  With fixed, you need to determine who will
need to be able to log in whenever neccesary.  People such as Helpdesk
personnel or VIP's or High use customers.

Hope that helps.

On Tue, Dec 27, 2011 at 11:21 AM, Mike Hocks <[email protected]> wrote:

> Does anyone have a good formula on how to estimate the procurement of
> remedy licenses, fixed vs. float?  We are looking to add 200 IT staff to
> the Incident module in Remedy 7.6.04
>
>
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-- 
Warren R. Baltimore II
Remedy Developer
410-533-5367

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