Thank you. 

In addition, to what has been posted and I have read, defining a specific port 
behind firewall is the best path. 

 
 

 

-----Original Message-----
From: Joe Martin D'Souza <[email protected]>
To: arslist <[email protected]>
Sent: Tue, Dec 13, 2011 12:05 am
Subject: Re: Moving ARServer being Firewall and new server


**

 
Behind a firewall, you HAVE to specify a specific port that has been configured 
by the firewall admins to be allowed on the network..
 
If you default it to 0, it tells the AR Server to use a default available port 
on the server, and you would require to enable your port mapper and remove the 
server from behind the firewall in order for the server to accept connections 
from the clients..
 
Hope that answers your questions..
 
Joe

 

From: DEE 
Sent: Monday, December 12, 2011 9:36 PM
Newsgroups: public.remedy.arsystem.general
To: [email protected] 
Subject: Moving ARServer being Firewall and new server

 
** Hello List,


 
Our environment is: 

ARServer: 7.5.00 Patch 004 

(2-installation) MT Server: 7.5.00 Patch 004 
AR Server OS:  AIX 6.1

Mid Tier OS:  AIX 6.1

Web Server:  Websphere 6.1 

Database:  Oracle 10 g

Browsers:  Internet Explorer 8, Internet Explorer 9, and Firefox 8.0.1

TCD-Specific-Port:  0
Oracle is local to Arserver.



New environment ( on ArServer OS AIX 6.1.6)



BigIp --> 2HttpServers -->2websphereApp-- (FW)--->Arserver
WUT --(FW) -- > Arsever

 
We had moved our test environment to new server from a shared environment (with 
DR). So we tar and lay it down, and that was port mapped. 

 
Question: On the test environment, if I change the TCD-Specific-Port: XXXXXX to 
TCD-Specific-Port: 0, will it default to udp 111, what TCP range will return?  
Other than midtier/WUT configuration, is there anywhere we will need to remove 
port. Basically, UN-portmapping test to mirror production. 


Question: Behind firewall, is it more recommended set a TCD-Specific-Port?  Per 
the documentation, all connections will used the assigned port, true? also, 
what  will the load and performance impact? I know this will impact WUT users 
which is a small population of 350  - whom will need to start going to MT with 
client being retired.

Question: We are exploring the idea of doing a fresh installation of 7.5.00 
Patch 004, then import the schemas/def  (customer shop) from production, then 
import the data. This way we can install all the components of 7.5x, that we 
will be using going forward. Is this a good method? Basically, this new server 
aix 6.1.6, will be a test environment which will move to prod. We will change 
to database port and  server alias. So, when we move to production, can we move 
back to old alias?

 
 
Any help, and direction will be appreciated! Thank you,

 


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