Yes you need to install the data management client found in the ITSM
install package download.

Regards,
 
Andrew Goodall
Software Engineer 2 | Development Services |  jcpenney . www.jcp.com
-----

Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Sam Cerrato
Sent: Friday, August 19, 2011 2:34 PM
To: [email protected]
Subject: Can't Find the Data Management Install Path

So I'm now trying to use the Data Load Console. I have my CSV set up
with some test data to the CTM:People form. I open the Data Load
Console, Select "Foundation" for the data category.  Then I  click on
Convert CSV Files, select the MS EXCEL path (can only select the file,
not just the directory as the instructions indicate). When I try to find
the Data Management Install Path, I don't see it under C:\Program
Files\BMC Software
\DataManagementClient (as again indicated in the documentation). 

Is this something that is downloaded seperately from the User tool and
Developer studio? I selected to install everything when I went through
the install process.

Thanks,
Sam

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