Hi,
You do not say if you are on Linux/Unix, but the basic thing would be to
either set your environ variables or your language setting.
More recent versions, I think, is better at handling Unicode than older
version. Try to get hold of the newest possible arimporcmd-tool.
Setting this in unix:
LANG=en_US.UTF-8
export LANG
locale (to check if it worked)
When looking at the arimportcmd-docs for 7.1, I do not se a way yo sett
the login parameter for ClientCharSet...
I have not, at the moment, find a way to set environment variables to
allow Windows-client to default to UTF-8.
If you are lucky, a newer version of arimportcmd will be able to look att
the first line of you import file for an encoding string. It should work
with ARX-files, but I am not sure about other formats.
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10):
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
Find these products, and many free tools and utilities, at http://rrr.se.
> Hi,
>
> We're on Remedy ARS v7.0.1 (+ mid-tier), and I'm trying to import Eastern
> European text data in our system via the Unicode-safe (as mentioned in the
> release notes) command-line version of BMC Remedy Import (arimportcmd).
>
> The text data in the .CSV data file is correctly encoded in Unicode/UTF-8
> (I checked with Notepad), but after importing it the data is corruped
> (when checking via the mid-tier)!
>
> How can I "tell" arimportcmd that the data file is Unicode/UTF-8 so it
> will be correctly imported?
>
> Tommy
>
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