Hi, This info is stored in the user-log, just turn it on.
In recent versions of Remedy, version 7.5 I think, you can redirect the log data to a form instead. You can also turn on session tracking in recent version, where one record per user-session per application is created, but that has not proven to be as dependable as the good old user-log. You can also use the award-winning RRR|License to help with this. You can drill down on individual users and get a nice report of when they login/logout: http://rrr.se/tmp/rrrLicSession.html The above sample shows a user that has FIXED licenses for AR System and Incident, and a FLOAT license for Asset. Four log files has been combined, as this was a server group with four servers. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > I am in need to track when 2 particular users login to Remedy. I want to > at least be able to log date and time when login occurs (log out info > would be cool too). Is this possible in my version of ARS?? > > ARS 7.1 / ITSM 7.0.03 > > Thanks, > Marcelo > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
