Marcelo, To do it in your version of Remedy, you must turn on your user.log file and parse apart the log to find that information. If you upgrade to 7.5, they have built in logging for 'write' licenses that you can turn on....but not read only...you still need to use logs to track read licenses....
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Martinez, Marcelo A Sent: Monday, June 20, 2011 2:16 PM To: [email protected] Subject: track user usage I am in need to track when 2 particular users login to Remedy. I want to at least be able to log date and time when login occurs (log out info would be cool too). Is this possible in my version of ARS?? ARS 7.1 / ITSM 7.0.03 Thanks, Marcelo ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
