You have checked in the right places and I am inclined to say that its almost 
impossible for the old values to be validated as valid, when saving a filter..

Since you say that you have even tried using the fields enumerated value while 
saving the filter, the only other possibility is you are checking it on the 
wrong form, or the wrong field or both..

Also, for a good measure, make sure that they don’t have the old value in the 
alias..

Cheers

Joe


From: Susan Palmer 
Sent: Monday, May 16, 2011 5:51 PM
Newsgroups: public.remedy.arsystem.general
To: [email protected] 
Subject: Selection field enumId and value - where else can it be hidden?

** 
Hi everyone,

I need some help.  Originally on a form I had numerous values defined in 
selection field ID 7 (status).  Several  years later we changed the value and 
alias on 3 of those selections within that field.  The actual 'numbering' did 
not change.  When you look on the form everything is fine and has been for 
years.

So now to the dilemma .... I have a new filter in which the Run If contains a 
qualification using one of those 3 'changed' values.  

It doesn't matter if I use the value or the enumId, after I save it, and reopen 
it, it gives me the OLD value.  So really who cares, because I always thought 
everything really worked off the enumId in the background.  

BUT, the filter does not understand what it is supposed to do with it.  No 
error on filter save.  The filter runs when it's supposed to but fails 
qualification when that particular item does not match the run if.

I've checked the form definition, the field definition, the field_enum_values 
data and it's all what it is supposed to be.  Where is this old info hiding 
out?  The filter is newly created.  These particular field selection values 
have not been used in a run if before so never saw the issue.

Thanks for your help in advance!

Susan

Susan Palmer
ShopperTrak
200 W Monroe St
11th Floor
Chicago, IL  60606
312-529-5325
[email protected]




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