Yes I can modify a people record...it if failing when I am trying to do
through ARImport tool

Thanks for responce


Peter Romain-2 wrote:
> 
> Can you modify a people record directly in the people form?
> 
> If not, turn on active link an filter logging to see if you can see where
> the update is failing.
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of gok's
> Sent: 08 February 2011 14:07
> To: [email protected]
> Subject: Re: CMDB Atrium 7.6 patch 4
> 
> when I am trying to import any people record in the CTM : people the
> message
> saying that the record modified but it is not modified because there is no
> BMC.ASSET.SANDBOX.BULK is not there even though I added
> BMC.ASSET.SANDBOX.BULK in CMDB Atrium after adding it even though I tried
> to
> import the existing people with a modification it is saying people record
> is
> modified but no changes are seen. 
> Thanks for response with patience. I think I am not explaining you
> clearly.
> 
> 
> Peter Romain-2 wrote:
>> 
>> OK, so what do the logs show when you create a person manually in the
>> foundation data (CTM:People)?
>> 
>> What error message(s) do you get?
>> 
>> Cheers
>> 
>> Peter
>> 
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList)
>> [mailto:[email protected]] On Behalf Of gok's
>> Sent: 08 February 2011 01:32
>> To: [email protected]
>> Subject: Re: CMDB Atrium 7.6 patch 4
>> 
>> gok's wrote:
>>> 
>>> Thanks for response Peter Romai
>>> We have to do every  2 weeks to update or modify some existing people
>>> records they were like thousands. So with out BMC.ASSET.SANDBOX.BULK we
>>> can't do that so I added in BMC CMDB ATRIUM after adding it as well I am
>>> unable to do it.
>>> 
>>> 
>>> Peter Romain-2 wrote:
>>>> 
>>>> I'm still not sure what you are modifying.
>>>> 
>>>> Is your import trying to modify the CTM:People record or the BMC_Person
>>>> CMDB
>>>> CI?
>>>> 
>>>> If you are importing into the CTM:People form then why not simply open
>>>> the
>>>> form and modify a record whilst the logs are enabled?
>>>> That way you should see where the error is.
>>>> 
>>>> 
>>>> -----Original Message-----
>>>> From: Action Request System discussion list(ARSList)
>>>> [mailto:[email protected]] On Behalf Of gok's
>>>> Sent: 07 February 2011 14:44
>>>> To: [email protected]
>>>> Subject: Re: CMDB Atrium 7.6 patch 4
>>>> 
>>>> what happened exactly is when I imported a modified people record in it
>>>> say's
>>>> the record updated but nothing get's updated came to found out that
>>>> there
>>>> is
>>>> not BMC.ASSET.SANDBOX.BULK is not there so I created that and ran the
>>>> reconciliation jobs and after tested to import people record or modify
>>>> any
>>>> people record saying updated but nothing changed...so I need to do any
>>>> thing
>>>> after creating the BMC.ASSET.SANDBOX.BULK and I created through CMDB
>>>> Atrium.
>>>> 
>>>> 
>>>> 
>>>> 
>>>> Peter Romain-2 wrote:
>>>>> 
>>>>> I'm not sure exactly what the issue is so it's difficult to help.
>>>>> 
>>>>> The sandbox datasets and reconciliation jobs are created when the CMDB
>>>>> is
>>>>> installed; did someone delete them?
>>>>> 
>>>>> If you create a person record in the foundation data then a Person CI
>>>>> should
>>>>> automatically be created.
>>>>> 
>>>>> Can you explain further what the problem is?
>>>>> 
>>>>> Cheers
>>>>> 
>>>>> Peter
>>>>>   
>>>>> 
>>>>> -----Original Message-----
>>>>> From: Action Request System discussion list(ARSList)
>>>>> [mailto:[email protected]] On Behalf Of gok's
>>>>> Sent: 07 February 2011 02:31
>>>>> To: [email protected]
>>>>> Subject: CMDB Atrium 7.6 patch 4
>>>>> 
>>>>> We are currently in CMDB Atrium 7.6 patch 4 environment since people
>>>>> are
>>>>> Asset I created BMC.ASSET.SANDBOX.BULK after  creating when I modified
>>>>> any
>>>>> people record using ARExport tool no people record is getting modified
>>>>> after
>>>>> creating the Dataset in CMDB do I need to do any thing.can any one
>>>>> guide
>>>>> me
>>>>> here please.
>>>>> Thanks
>>>>> -- 
>>>>> View this message in context:
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>>>>> Nabble.com.
>>>>> 
>>>>>
>>>>
>>
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>>>>
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>>>> 
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>>> 
>>> 
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