Yes I can modify a people record...it if failing when I am trying to do through ARImport tool
Thanks for responce Peter Romain-2 wrote: > > Can you modify a people record directly in the people form? > > If not, turn on active link an filter logging to see if you can see where > the update is failing. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of gok's > Sent: 08 February 2011 14:07 > To: [email protected] > Subject: Re: CMDB Atrium 7.6 patch 4 > > when I am trying to import any people record in the CTM : people the > message > saying that the record modified but it is not modified because there is no > BMC.ASSET.SANDBOX.BULK is not there even though I added > BMC.ASSET.SANDBOX.BULK in CMDB Atrium after adding it even though I tried > to > import the existing people with a modification it is saying people record > is > modified but no changes are seen. > Thanks for response with patience. I think I am not explaining you > clearly. > > > Peter Romain-2 wrote: >> >> OK, so what do the logs show when you create a person manually in the >> foundation data (CTM:People)? >> >> What error message(s) do you get? >> >> Cheers >> >> Peter >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) >> [mailto:[email protected]] On Behalf Of gok's >> Sent: 08 February 2011 01:32 >> To: [email protected] >> Subject: Re: CMDB Atrium 7.6 patch 4 >> >> gok's wrote: >>> >>> Thanks for response Peter Romai >>> We have to do every 2 weeks to update or modify some existing people >>> records they were like thousands. So with out BMC.ASSET.SANDBOX.BULK we >>> can't do that so I added in BMC CMDB ATRIUM after adding it as well I am >>> unable to do it. >>> >>> >>> Peter Romain-2 wrote: >>>> >>>> I'm still not sure what you are modifying. >>>> >>>> Is your import trying to modify the CTM:People record or the BMC_Person >>>> CMDB >>>> CI? >>>> >>>> If you are importing into the CTM:People form then why not simply open >>>> the >>>> form and modify a record whilst the logs are enabled? >>>> That way you should see where the error is. >>>> >>>> >>>> -----Original Message----- >>>> From: Action Request System discussion list(ARSList) >>>> [mailto:[email protected]] On Behalf Of gok's >>>> Sent: 07 February 2011 14:44 >>>> To: [email protected] >>>> Subject: Re: CMDB Atrium 7.6 patch 4 >>>> >>>> what happened exactly is when I imported a modified people record in it >>>> say's >>>> the record updated but nothing get's updated came to found out that >>>> there >>>> is >>>> not BMC.ASSET.SANDBOX.BULK is not there so I created that and ran the >>>> reconciliation jobs and after tested to import people record or modify >>>> any >>>> people record saying updated but nothing changed...so I need to do any >>>> thing >>>> after creating the BMC.ASSET.SANDBOX.BULK and I created through CMDB >>>> Atrium. >>>> >>>> >>>> >>>> >>>> Peter Romain-2 wrote: >>>>> >>>>> I'm not sure exactly what the issue is so it's difficult to help. >>>>> >>>>> The sandbox datasets and reconciliation jobs are created when the CMDB >>>>> is >>>>> installed; did someone delete them? >>>>> >>>>> If you create a person record in the foundation data then a Person CI >>>>> should >>>>> automatically be created. >>>>> >>>>> Can you explain further what the problem is? >>>>> >>>>> Cheers >>>>> >>>>> Peter >>>>> >>>>> >>>>> -----Original Message----- >>>>> From: Action Request System discussion list(ARSList) >>>>> [mailto:[email protected]] On Behalf Of gok's >>>>> Sent: 07 February 2011 02:31 >>>>> To: [email protected] >>>>> Subject: CMDB Atrium 7.6 patch 4 >>>>> >>>>> We are currently in CMDB Atrium 7.6 patch 4 environment since people >>>>> are >>>>> Asset I created BMC.ASSET.SANDBOX.BULK after creating when I modified >>>>> any >>>>> people record using ARExport tool no people record is getting modified >>>>> after >>>>> creating the Dataset in CMDB do I need to do any thing.can any one >>>>> guide >>>>> me >>>>> here please. >>>>> Thanks >>>>> -- >>>>> View this message in context: >>>>> http://old.nabble.com/CMDB-Atrium-7.6-patch-4-tp30860359p30860359.html >>>>> Sent from the ARS (Action Request System) mailing list archive at >>>>> Nabble.com. >>>>> >>>>> >>>> >> > ____________________________________________________________________________ >>>>> ___ >>>>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>>>> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >>>>> >>>>> >>>> >> > ____________________________________________________________________________ >>>> ___ >>>>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>>>> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >>>>> >>>>> >>>> >>>> -- >>>> View this message in context: >>>> http://old.nabble.com/CMDB-Atrium-7.6-patch-4-tp30860359p30864228.html >>>> Sent from the ARS (Action Request System) mailing list archive at >>>> Nabble.com. >>>> >>>> >> > ____________________________________________________________________________ >>>> ___ >>>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>>> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >>>> >>>> >> > ____________________________________________________________________________ >> ___ >>>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>>> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >>>> >>>> >>> >>> >> >> -- >> View this message in context: >> http://old.nabble.com/CMDB-Atrium-7.6-patch-4-tp30860359p30869608.html >> Sent from the ARS (Action Request System) mailing list archive at >> Nabble.com. >> >> > ____________________________________________________________________________ >> ___ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> >> > ____________________________________________________________________________ > ___ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> >> > > -- > View this message in context: > http://old.nabble.com/CMDB-Atrium-7.6-patch-4-tp30860359p30873596.html > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > -- View this message in context: http://old.nabble.com/CMDB-Atrium-7.6-patch-4-tp30860359p30892715.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

