This has been a problem with the installers for quite some time. I will let Engineering and QA decide where the problem is, but it is very probably NOT a problem with you or your installation. We have seen it multiple times on multiple platforms. It's like it is supposed to check to see if the service is back up, but what the script does to the service doesn't seem to return a value to the script that it can continue. What we have learned to do is to restart the service a time or two ourselves. Usually that - eventually - seems to wake it up and get it processing again.
Rick On Wed, Feb 2, 2011 at 8:43 AM, "Mario Röhr" <[email protected]> wrote: > Hi Listers, > > we are currently installing ITSM 7.6.04 and we are experiencing that the > installer takes a long time to stop / start the AR System Server service. > > The installation logs are stating a waiting time of 2.400.000 ms (40 > minutes) until the installer proceeds with the installation. > > Are you experiencing the same with your AR / ITSM 7.6.04 installation? > Any ideas how to decrease this waiting time? > > Thanks in advance. > Mario > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
