What if you delete the workflow for the form yourself (in small chunks) ahead of time?
Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Jiri Pospisil Sent: Sunday, October 24, 2010 7:58 AM To: [email protected] Subject: Getting malloc error on server when running AIS 7.6.03 installation ++++++++++++++++++++++++++++++++++++++++++++++++++++++ Please Read The Disclaimer At The Bottom Of This Email ++++++++++++++++++++++++++++++++++++++++++++++++++++++ Hi, I am trying to run Atrium 7.6.03 installation on our test server, but it keeps failing with malloc on the server. After looking at the generated log files, it seems the installer fails when it attempts deleting some of the old forms that have lots of workflow associated. I tried to delete the form using the development studio and got the malloc again. What seems to be happening is that the server keeps issuing delete commands to the database for all related workflow, but does not commit until all items are deleted. At the same time the size of the arsystem.exe process starts growing rapidly and eventually reaches 3GB at which point the server fails, before it managed to delete all related items. Anybody seen this and can suggest a way around this? What worries me is that I got similar error when trying to install ITSM 7.6.03. Environment Microsoft Server 2003, SP2 MS SQL 2005 database (remote) Memory on server 8GB (with 3GB switch enabled) AR System version 7.6.03 AIE version 7.6.0 patch 001 Thanks Jiri Pospisil LCH.Clearnet
