Thanks you, LJ

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of LJ LongWing
Sent: Monday, October 18, 2010 4:56 PM
To: [email protected]
Subject: Re: Capture user desktop Time Zone in remedy

**
Web or Client?

I have done things like on submit of a record, capture client $TIMESTAMP$, then 
in a filter, compare server $TIMESTAMP$, do some adjustments for variation of 
min/sec and use the 'hours' difference to tell me how many hours offset the 
client is from server...that relatively reliably gave me their timezone here in 
the states....but some international tz's are ½ hour off...so that creates 
another variable...I know if you are using the client you have the option of 
getting an environment variable from the command line...

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Haque, Rezaul R
Sent: Monday, October 18, 2010 3:14 PM
To: [email protected]
Subject: Capture user desktop Time Zone in remedy

**
Does anyone have any idea how we can capture individual user time zone in 
Remedy through workflow?

Thanks,

Rezaul Haque


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