Web or Client?

 

I have done things like on submit of a record, capture client $TIMESTAMP$,
then in a filter, compare server $TIMESTAMP$, do some adjustments for
variation of min/sec and use the ‘hours’ difference to tell me how many
hours offset the client is from server…that relatively reliably gave me
their timezone here in the states….but some international tz’s are ½ hour
off…so that creates another variable…I know if you are using the client you
have the option of getting an environment variable from the command line…

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Haque, Rezaul R
Sent: Monday, October 18, 2010 3:14 PM
To: [email protected]
Subject: Capture user desktop Time Zone in remedy

 

** 

Does anyone have any idea how we can capture individual user time zone in
Remedy through workflow?

 

Thanks,

 

Rezaul Haque

 


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