Hi Mr. Tee, We have the same issues (AIE 7.6 p2 special support build for other reasons). This is a work around, not a fix but to overcome it we have strategically placed AIE service restarts before schedule job using Windows Scheduled Tasks (could do the same with cron or whatever).
To simplify I logged what the ALs are doing to start and stop AIE instance from the console to capture the command line. I then wrote a batch file that I can pass parameters to stop/start/restart and also choose one of our 4 instances (if no parameters are passed it defaults to restart of our main instance). The scheduled task calls the batch and we are good to go. FYI, there are some indications here at WWRUG that major (good) changes are coming in a future release of AIE. Jason (Ok, so that was one more reply but we had the same frustration so I had to answer it) On Thu, Oct 21, 2010 at 12:31 AM, Mr. Tee <[email protected]> wrote: > Hi ARSLIST, > > I have an issue with the Atrium Integration Engine processing AIE jobs. > I am running a single instance AIE in our environment. > The issue is that I need to restart AIE service during every job run, > to start it. > e.g. I have an active job A, and my AIE service is in running, when I > manually run the job using console, or even I schedule a time for it > (interval, time), it does not start the job until the AIE service is > given restart. > > We are having data import from a remote SQL server table, and not > using flat file for that. > Anyhow, regardless of the data source, AIE is getting stuck after each job > run. > We are using 1-1-1-1 chain, where 1 DE triggers a 2nd DE, and 2nd > triggers 3rd .. and so on. > But, in order to start the very 1st DE, a service restart is needed. :( > > In the aie/service/debug folder, the .dbg file created is just stuck > with following sample information: > > Sample chunk of Log: > > [Wed Oct 20 2010 13:30:57.4980] - <TID: 001> <STS > Scheduled Only > mode, Execution at specified Interval > [Wed Oct 20 2010 13:30:57.4980] - <TID: 001> <WARN > *** Warning: > Ignoring additional 'DatasetId' from Attribute Mapping Tab > [Wed Oct 20 2010 13:30:57.5140] - <TID: 001> <STS > > StartDataHandlers: Connection established to both AR/CMDB and vendor > application. > [Wed Oct 20 2010 13:30:57.5760] - <TID: 001> <STS > Key field: > 'AssetID (id: 210000000)' > [Wed Oct 20 2010 13:30:57.5920] - <TID: 001> <STS > Key field: > 'TagNumber (id: 260100004)' > [Wed Oct 20 2010 13:30:57.5920] - <TID: 001> <STS > Key field: 'CIID' > [Wed Oct 20 2010 13:30:57.5920] - <TID: 001> <STS > Key field: > 'TagNumber(260100004)' > [Wed Oct 20 2010 13:30:57.5920] - <TID: 001> <STS > > StopDataHandlers: Disconnected from both AR/CMDB and Vendor > application. > > After I give a restart to AIE service, the data import starts and > start further filling up of debug file. > > I would not like to have this manual intervention of restart of AIE > service everytime to run a new job. How can I overcome this? > > Would any of you have any good suggestions for the root cause / fix of > this problem? > > Thanks in advance! > > Version Specifications: > CMDB 7.6 patch1, ARS 7.5 patch4, ITSM 7.0.3 patch9 > > Kind regards > Mr. Tee > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
