Hi ARSLIST, I have an issue with the Atrium Integration Engine processing AIE jobs. I am running a single instance AIE in our environment. The issue is that I need to restart AIE service during every job run, to start it. e.g. I have an active job A, and my AIE service is in running, when I manually run the job using console, or even I schedule a time for it (interval, time), it does not start the job until the AIE service is given restart.
We are having data import from a remote SQL server table, and not using flat file for that. Anyhow, regardless of the data source, AIE is getting stuck after each job run. We are using 1-1-1-1 chain, where 1 DE triggers a 2nd DE, and 2nd triggers 3rd .. and so on. But, in order to start the very 1st DE, a service restart is needed. :( In the aie/service/debug folder, the .dbg file created is just stuck with following sample information: Sample chunk of Log: [Wed Oct 20 2010 13:30:57.4980] - <TID: 001> <STS > Scheduled Only mode, Execution at specified Interval [Wed Oct 20 2010 13:30:57.4980] - <TID: 001> <WARN > *** Warning: Ignoring additional 'DatasetId' from Attribute Mapping Tab [Wed Oct 20 2010 13:30:57.5140] - <TID: 001> <STS > StartDataHandlers: Connection established to both AR/CMDB and vendor application. [Wed Oct 20 2010 13:30:57.5760] - <TID: 001> <STS > Key field: 'AssetID (id: 210000000)' [Wed Oct 20 2010 13:30:57.5920] - <TID: 001> <STS > Key field: 'TagNumber (id: 260100004)' [Wed Oct 20 2010 13:30:57.5920] - <TID: 001> <STS > Key field: 'CIID' [Wed Oct 20 2010 13:30:57.5920] - <TID: 001> <STS > Key field: 'TagNumber(260100004)' [Wed Oct 20 2010 13:30:57.5920] - <TID: 001> <STS > StopDataHandlers: Disconnected from both AR/CMDB and Vendor application. After I give a restart to AIE service, the data import starts and start further filling up of debug file. I would not like to have this manual intervention of restart of AIE service everytime to run a new job. How can I overcome this? Would any of you have any good suggestions for the root cause / fix of this problem? Thanks in advance! Version Specifications: CMDB 7.6 patch1, ARS 7.5 patch4, ITSM 7.0.3 patch9 Kind regards Mr. Tee _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
