That is a bug that happens occasionally, ever since forever.. I have not
known a single version that I have not come across that, at least on one
occasion.. To an extent that I sometimes wondered what if it didn't upgrade
changes to the group or user form during an upgrade.. I wonder if
re-running that upgrade again would do it or it would just ignore an
attempts to import forms because they were already once done..
Never had that problem during an upgrade run though.. thankfully..
Joe
--------------------------------------------------
From: "Grooms, Frederick W" <[email protected]>
Sent: Thursday, October 07, 2010 3:07 PM
Newsgroups: public.remedy.arsystem.general
To: <[email protected]>
Subject: Re: CMDB 7.6.03 installation error
It appears that the installer still has some "quirks"
I installed AR System on a new Solaris server against a new Oracle
database and it didn't create the User and Group forms (it created approx
200 other forms just fine). I re-ran the install (telling it to overwrite
the database) and it created all of them just fine.
Fred
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Rick Cook
Sent: Thursday, October 07, 2010 1:34 PM
To: [email protected]
Subject: Re: CMDB 7.6.03 installation error
Anyone who got past the AR System installation has my envy. I have taken
the easiest paths possible, and still it fails because the DB user name
that the install script allegedly validated doesn't have permission to
create a new database from 'master'.
Why can't BMC understand that when you make install scripts basically
uneditable that they have to be *Bulletproof*? These don't even appear to
have been sufficiently tested to be reliable.
Are we at patch 1 yet? (sigh)
Rick
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