You mean, communicate with your user base!? Are you allowed to do that? :)
Really, though, they have argued that the assets may or may not be down and certainly haven't been decommissioned (properly). I think I've going to push them to the inventory location idea. That way they aren't listed as deployed and it's relatively easy to report on them without any coding to maintain on upgrade. Anne Ramey *********************************** E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe Martin D'Souza Sent: Monday, October 04, 2010 5:46 PM To: [email protected] Subject: Re: missing assets ** Missing assets could also be considered as assets that are down, so maybe you could customize your system to flag them as decommissioned with a flag that they have have gone missing or lost.. I wonder if it will be a practical idea to post a bulletin about that missing asset to the employees with a possible reward for finding it just in case it is genuinely 'lost' as a result of it being either moved physically from a department or cubicle to another, in the intent for it to be a temporary move, but then never returned to its original location.. I remember I had once borrowed an external monitor for my laptop, that went mysteriously missing from the desk I used to sit on after I was on a weeks vacation. I can bet it wasn't stolen, just borrowed, permanently, with a no return policy [cid:[email protected]] . Like they do to cars in New York city.. Joe From: Wallace, Kelvin<mailto:[email protected]> Sent: Monday, October 04, 2010 2:48 PM Newsgroups: public.remedy.arsystem.general To: [email protected]<mailto:[email protected]> Subject: Re: missing assets ** A couple of things that may be helpful. We have Status Codes for Missing and for Stolen. Generally, we will have a police report for stolen and that can be scanned and placed in an attachment field for that asset. This also helps when auditors are examining the records. For Missing, I have created a filter which triggers whenever someone (other than AR_ESCALATOR) modifies a record listed as missing (Status Code is Missing) and alerts/emails our central assets custodian of who modified the record. That property custodian can follow-up with the person updating the record and determine if the item has been located. Kelvin From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Ramey, Anne Sent: Monday, October 04, 2010 11:42 AM To: [email protected] Subject: missing assets ** How does anyone else with asset management handle missing assets. Our folks just did a physical inventory and there are some assets that are missing. They are asking for a status reason on "Missing" for the status of "Deployed". Seems sensible enough to me, but I was wondering how other folks handle that situation. Anne Ramey *********************************** E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
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