Shawn, you didn't mention what version you have. In 7.5, the link to the RFC is not there any longer, but in 7.0/7.1, what you do is open the approval record and then you can view the RFC from there.
Rick On Mon, Oct 4, 2010 at 6:56 PM, Pierson, Shawn <[email protected]>wrote: > ** > > I seem to have forgotten something that I did in the past and need to do > again. The documentation I’ve referenced isn’t helping so I thought I’d > come to the ARSList. > > > > My management wants to be able to directly open a Change Request within > Approval Central when they click on the URL with the Infrastructure Change > ID, instead of that link going to the AP Detail Change Request join. I was > playing around with this a few months back and found a way to do this via > configuration without custom workflow, but unfortunately I never had time to > finish and as a result I didn’t document it, and because I did it without a > code change, I can’t look at Active Links and Filters by modified date to > find it. > > > > Any suggestions on how to do this would be greatly appreciated. > > > > Thanks, > > > > *Shawn Pierson * > > Remedy Developer | Southern Union > Private and confidential as detailed > here<http://www.sug.com/disclaimers/default.htm#Mail>. > If you cannot access hyperlink, please e-mail sender. > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
