Do the approvals work for Change Management? That could narrow down whether it is the Approval Engine or the module.
Tauf Chowdhury | Forest Laboratories, Inc. Analyst, Service Management Mobile:646.483.2779 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Simon Ivers Sent: Tuesday, August 31, 2010 1:24 PM To: [email protected] Subject: SRM 7.6 Approvals Hi List, I have a virtual machine runing AR 7.5(Patch 6) and SRM 7.6 (Patch 2) (Platform: Windows Server 2003 DB: SQL 2005) I recently tried to configure approvals for SRM, however when the command is sent to the approval engine to create the detail record I get the following and the Approval Engine then dies. There is nothing else in the AE or arerror logs. AR System server terminated when a signal/exception was received by the server (ARAPPERR 20) Received Exception 0xc0000005 Has anyone seen this before or have any inkling what might cause this exception? Regards Simon Ivers _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" ********************************************************************** This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
