That is not the case because it happened with a push field from
other form and the Instance Id field is not being pushed.
On Qui 12/08/10 11:58 , Axton [email protected] sent:
** If a user does a copy to new, it will copy the instanceid from
one entry to another.
On Thu, Aug 12, 2010 at 6:30 AM, Rogerio Aguiar wrote:
**
Hi everyone,
I'm facing an issue here with Instance ID values being duplicated.
We have a Customer Support app running in ARS7.1. I have an
escalation that imports account data from a SQL view into the
accounts form. Most of the time this integration works fine, but for
some records, the app generates a duplicated instance id value and
these records aren't imported because of some validations against
these values.
Does anyone have seen this before? How this Instance ID value (field
ID 179) is generated?
Thanks and regards,
Rogerio Aguiar
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