If a user does a copy to new, it will copy the instanceid from one entry to another.
On Thu, Aug 12, 2010 at 6:30 AM, Rogerio Aguiar <[email protected]>wrote: > ** > > Hi everyone, > > I'm facing an issue here with Instance ID values being duplicated. We have > a Customer Support app running in ARS7.1. I have an escalation that imports > account data from a SQL view into the accounts form. Most of the time this > integration works fine, but for some records, the app generates a duplicated > instance id value and these records aren't imported because of some > validations against these values. > > Does anyone have seen this before? How this Instance ID value (field ID > 179) is generated? > > Thanks and regards, > > Rogerio Aguiar > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
