Good morning, I was looking through the BMC documentation, and I can't find a definitive answer for what should be a simple question. What groups have rights to create Incident Templates? According to BMC documentation, people with Administrator, Change Manager, and Change Config rights can create Change Templates, but there is no comparable documentation that I've found for creating Incident Templates.
Thanks, Shawn Pierson Remedy Developer | Southern Union Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
