I believe this is true and think BMC are making a big mistake for the following reasons:

1. The thick client has a client based API, using COM, which is used by many third party products, including our own, and this capability is really useful for integration with other products. All this functionality will be lost.

2. It is administrators, not users, pushing for web front ends, simply for deployment reasons. Users prefer responsive, rich functionality applications. Anyone who has used Siebel will know what I mean.

I have no problem with a web alternative but if they go for thin client only, then that is not good news from my perspective.

Angus

----- Original Message ----- From: "NNMN" <[email protected]>
Newsgroups: public.remedy.arsystem.general
To: <[email protected]>
Sent: Thursday, June 24, 2010 8:40 AM
Subject: AR User Tool Deprecated?


Hi ARSers,

I have been hearing that AR User tool is getting deprected. I have few
questions on this.

- Is it really going to get deprecated? Is ARS8.0 going to have a thick
client?
- If it is just through mid-tier then will the DDE, OLE, macros etc be
removed from active link actions.
- Is mid-tier expected to come up with more capabilities so as to tackle
client dependencies?

Not sure who can answer this. But would also be cool to get your own views
on this.

Cheers,
Naveen

-----
With Warm Regards,
Naveen
--
View this message in context: http://old.nabble.com/AR-User-Tool-Deprecated--tp28979740p28979740.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com.

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