When we first brought this version of Midtier up initially, I believe the compatibility matrix said to use jdk 1.4.2_x. I know we had to do an update back when the whole daylight savings change went on. We are currently on jdk v. 1.4.2_15, the approved level for the DST issue. Ran on that for a couple of more years without an issue. Until we had to swap out the servers and decided to go with Win2003. When we first did the build, Win 2k3 was not on the compatibility matrix, and I believe there were issues if you went with it. So we stuck with Win 2k. But it ran fine for over 5 years without a hitch. This issue just started after going with win 2k3 this year. Kind of strange.
Gary you might want to back off the JDK version. I think you can still get it on Sun's website, but let me know if you need it. Thanks, Ron Smith Remedy/Web Developer Providence Health & Services OR [email protected] 503-216-7866 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe D'Souza Sent: Friday, June 04, 2010 7:44 AM To: [email protected] Subject: Re: IIS config being corrupted If I recall right, update 13 was the most current update at the time when MT 6.3 P 21 was released and that worked well.. You also got to make the necessary changes to PATH when you uninstall JRE and JDK and reinstall another patch level. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]]on Behalf Of Opela, Gary L CTR USAF ABW 72 ABW/SCOOA Sent: Friday, June 04, 2010 10:28 AM To: [email protected] Subject: Re: IIS config being corrupted I installed JDK 1.6 trying to fix my issue with JSP pages, after re-installign the MT 6.3 P 21 that I'm also running, along with servlet exec 5.0 in a VM instance. I have the identical environment to you. After installing JDK 1.6 (6u20), I begin to get the Service Unavailable error also. I suspect that if you view your Event Log -> Application Log, you'll see the errors. I just checked, and for some reason, the errors I was seeing yesterday are not being generated. If you go to http://www.go4expert.com/forums/showthread.php?t=545 they have a little write-up on it. It looks to be an issue maybe with VM. I tried doing what all they suggested on the write-up (In the support.microsoft.com link), but it didn't fix the issue. Also, I tried what the write-up itself stated, setting isolation mode to run www service in iis 5.0 isolation mode. I tried that awhile back and it totally messed up IIS where it would instantly crash as soon as it came up. You might look at that page though, some of the comments state that it helped them, and they were using VM also. I'd be interested in what you did if you get it working. Again, I only started having this issue whenever I installed JDK 1.6 update 20. I did that because whenever I went to re-install the MT to fix other issues which I was having, I was heartily prompted with an error message stating no JDK was installed and began to wonder if that was causing my issues with some of the JSP pages not serving up. Thanks, Gary Opela, Jr. Sr. Remedy Engineer Avaya Phone Admin RSP Cert, Sec+ COMM: 405 582 4272 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe D'Souza Sent: Thursday, June 03, 2010 4:52 PM To: [email protected] Subject: Re: IIS config being corrupted Anything that gets written to the Windows Event log (Application, System, etc) at the time the server goes down? Anything that you see in those same logs at the time that you attempt to bring up the server once it is down but when it fails to come back up? Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]]on Behalf Of Smith, Ron [TBC] Sent: Thursday, June 03, 2010 5:20 PM To: [email protected] Subject: Re: IIS config being corrupted Oh yeah, I guess I should have included that. We are running ServletExec 5.0, which was the preferred Servlet engine back then. Thanks, Ron Smith Remedy/Web Developer Providence Health & Services OR [email protected] 503-216-7866 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Chuck Sent: Thursday, June 03, 2010 2:17 PM To: [email protected] Subject: Re: IIS config being corrupted If you are using Tomcat, then Use Apache web server. OR don't use Apache, use Tomcat on Port 80 w/APR it will serve files just as fast. But if you need a web server for other reasons, then try Apache - Tomcat combination, the Mod)JK AJP protocol between Apache and Tomcat is a bit faster than the IIS Tomcat redirector ISAPI. On Jun 3, 3:45 pm, "Smith, Ron [TBC]" <[email protected]> wrote: We have two brand new Win 2003 VMWare instances that serve as our Midtier servers. We are running version 6.3 Patch 21 of both Midtier and AR server. These were brought up in January, one for our Production environment and one for our Development environment. Back in April, our Production servers IIS configuration became corrupt. It would not start back up. In the event logs, we saw that it was a slow degradation starting a 7-10 days prior, where it began having to restart IIS. After that period, IIS would no longer start up and our users got the error of Service Unavailable. We swapped our Dev server into Prod, and rebuilt the old Prod server into the new Dev server. Another 6 weeks go by and the new Prod Server had the same issue, completely shutting down on Memorial day. So we swapped out the servers again, taking the Dev server and making it the Prod server. I have a gut feeling that we will see this again. The previous servers were running Windows 2000, and ran flawlessly for 5 years. We are tentatively upgrading later this year, but I really do not want to go through this exercise every 6 weeks until we finally have them upgraded. Has anyone seen this kind of behavior? Thanks in advance, Ron Smith Remedy/Web Developer Providence Health & Services OR [email protected] 503-216-7866 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" This message is intended for the sole use of the addressee, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the addressee you are hereby notified that you may not use, copy, disclose, or distribute to anyone the message or any information contained in the message. If you have received this message in error, please immediately advise the sender by reply email and delete this message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
