Can Flex integrate with DDE ?  As Flex as now an integral part in the later 
version is this not an option?

Francois

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Juan Ingles
Sent: Thursday, April 29, 2010 2:26 AM
To: [email protected]
Subject: Re: Future of OLE/DDE integrations?

The way I see it...
When you draw that line and say "NO MORE DDE" or, more to this point,
"NO MORE USER TOOL," there are people that will never cross that line
and will actually get left behind of their own accord.

You can't always just go back to the 3rd party vendor and insist that
they change their ways. When they don't respond because it doesn't
make any business sense to them, or they aren't even around anymore,
you can't always "just replace" that component.

I predict that many years from now, there will still be a huge portion
of the ARS base that is "stuck" on ARS 8.0. Or worse yet, it will
become a tipping point for people leaving the platform all together.

IMHO, this is why Microsoft still supports DDE today.
Same reason that COBOL still exists.

Juan Ingles



On Wed, Apr 28, 2010 at 2:34 PM, Guillaume Rheault <[email protected]> wrote:
> well,  back then, the Avaya IP Agent couldl only communicate with the Remedy 
> User tool via DDE; it could not use OLE.
> I guess Avaya got too lazy to update it, and assumed DDE was good enough... 
> they may be right in a way, since Microsoft is still keeping DDE alive...
> One day Microsoft will say "NO MORE DDE" and all these companies that rely on 
> it will be forced to update their archaic interfaces
>

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