Justin,
What did you SA exactly do to get this to work? Did you blank out your LANG
variablein your profile? Any detail you can provide would greatly be
appreciated.

Thanks,
Richard


Justin Bennett-3 wrote:
> 
> Thanks for the assist yesterday guys, but after working a few variables
> (the SA did something) the installer popped up and started the install. 
> It is a lot slower then I would like but at least we got it going.  I was
> going to use the silent install as the back up and have the txt file ready
> if we need to go that route.
> 
> justin
> 
> 
> 
> ----- Original Message ----
> From: Jarl Grøneng <[email protected]>
> To: [email protected]
> Sent: Tuesday, May 12, 2009 11:07:06 AM
> Subject: Re: 7.5.1 ARS Install on AIX problems
> 
> A customer had similar problems. A workaround is to use the silent
> installer.
> 
> The bug should be fixed in patch 002.
> 
> --
> Jarl
> 
> 2009/5/12 Justin Bennett <[email protected]>:
>> Hello listers,
>>
>> I am trying to get 7.5 to install on a AIX machine through the GUI, but I
>> am getting a cannot create fontset error.  This problem is occuring after
>> we set the language to unicode.
>>
>> Here is more detail on the message we are getting when we try to install
>> Remedy 7.5 on AIX 6.1.  We are running Hummingbird Exceed as the
>> emulator, with CDE Desktop running via Hummingbird.
>>
>> ./setup.sh
>> Running installer with DISPLAY environment variable set to:
>> x.x.x.x:0                (this is correctly filled in on our screen with
>> IP address)
>>
>> Preparing to install...
>> Extracting the JRE from the installer archive...
>> Unpacking the JRE...
>> Extracting the installation resources from the installer archive...
>> Configuring the installer for this system's environment...
>>
>> Launching installer...
>>
>> Listening for transport dt_socket at address: 12333
>> Cannot create fontset.
>> Cannot create fontset.
>> Cannot load fonts for IMF.
>> Cannot create fontset.
>> Cannot load fonts for IMF.
>> Cannot create fontset.
>>
>>
>>
>> Justin Bennett
>> Remedy Consultant
>>
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