Hi Misi, Have you been able to find the source of the AREA/ARDBC plugins ? I am very intersted in getting these.
Best regards, Jean-Louis -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Misi Mladoniczky Sent: mercredi 21 avril 2010 9:09 To: [email protected] Subject: Re: ARDBC LDAP Hi, Something tickles in the back of my mind about the 15-char limit had been removed, or should be removed... If the 15-char limit is in place, you must have a unique attribute that will fit. Unless, as I said, you can leverage a table-field to do what you want to do. The reason is that the table-field will only do one retrieval using ARGetListEntryWithFields(). You can also modify the source for the ARDBC-LDAP-plugin, and pack the DN so that it will fit the 15-char limit... Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > The fact is that I do not have ownership on the LDAP directory, and I have > to use the dn. I cannot add any sn or uid, and the process owner will not > make the change for me... > > Kais > > On 20 Apr 2010, at 17:46, Grooms, Frederick W wrote: > >> I believe someone in the past suggested using uSNCreated as the >> mapping for RequestID. >> >> Fred >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) >> [mailto:[email protected]] On Behalf Of Misi Mladoniczky >> Sent: Tuesday, April 20, 2010 10:20 AM >> To: [email protected] >> Subject: Re: ARDBC LDAP >> >> I have not done this recently. >> >> My experience was that you needed to add a unique attribute to the >> directory that could be used to retrieve the actual record. >> >> If you are only doing a table-refresh to load data, you will not need >> this, as the system only performs a single "search". >> >> If you are using set-fields or push-fields, the unique >> max-15-character-key is needed. >> >> Best Regards - Misi, RRR AB, http://www.rrr.se >> >> Products from RRR Scandinavia: >> * RRR|License - Not enough Remedy licenses? Save money by optimizing. >> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy >> logs. >> Find these products, and many free tools and utilities, at >> http://rrr.se. >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) >> [mailto:[email protected]] On Behalf Of ARSmarts Support >> Sent: Tuesday, April 20, 2010 8:44 AM >> To: [email protected] >> Subject: ARDBC LDAP >> >>> Hi listeners, >>> >>> Has anybody ever been able to use the ARDBC LDAP plugin mapping the >>> request id to the dn ? I succeeded with mapping to attribute where >>> length >>> is less than 15 characters, but I can't succeed with longer strings, >>> while >>> it is documented as being supported. I am using ARS 7.5 patch 3. >>> >>> Thanks for your help. >>> >>> Kais >> >> ________________________________________________________________________ _______ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" > > ________________________________________________________________________ _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" > > -- > This message was scanned by ESVA and is believed to be clean. > > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" This message was successfully scanned against all known virusses by McAfee Groupshield. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
