The fact is that I do not have ownership on the LDAP directory, and I have to use the dn. I cannot add any sn or uid, and the process owner will not make the change for me...
Kais On 20 Apr 2010, at 17:46, Grooms, Frederick W wrote: > I believe someone in the past suggested using uSNCreated as the mapping for > RequestID. > > Fred > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Misi Mladoniczky > Sent: Tuesday, April 20, 2010 10:20 AM > To: [email protected] > Subject: Re: ARDBC LDAP > > I have not done this recently. > > My experience was that you needed to add a unique attribute to the > directory that could be used to retrieve the actual record. > > If you are only doing a table-refresh to load data, you will not need > this, as the system only performs a single "search". > > If you are using set-fields or push-fields, the unique max-15-character-key > is needed. > > Best Regards - Misi, RRR AB, http://www.rrr.se > > Products from RRR Scandinavia: > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > Find these products, and many free tools and utilities, at http://rrr.se. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of ARSmarts Support > Sent: Tuesday, April 20, 2010 8:44 AM > To: [email protected] > Subject: ARDBC LDAP > >> Hi listeners, >> >> Has anybody ever been able to use the ARDBC LDAP plugin mapping the >> request id to the dn ? I succeeded with mapping to attribute where length >> is less than 15 characters, but I can't succeed with longer strings, while >> it is documented as being supported. I am using ARS 7.5 patch 3. >> >> Thanks for your help. >> >> Kais > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
